Traveloop
Last Updated: 19 August 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you” or “your”) and Traveloop (“Traveloop”, “we”, “us” or “our”), the operator of the peer-to-peer secondary marketplace available at https://www.traveloopmarket.com (the “Platform”).
By accessing, browsing, registering an account, listing a booking, purchasing a booking, or otherwise using the Platform, you acknowledge that you have read, understood and agree to be bound by these Terms, our Privacy Policy, and any additional policies or guidelines published on the Platform.
If you do not agree to these Terms, you must not use the Platform.
Traveloop operates exclusively as an intermediary technology platform and marketplace venue.
Traveloop:
Traveloop does not own, manage, control, operate or provide any of the underlying travel accommodations, hotel rooms, holiday packages or yacht/boat charters listed on the Platform. All such services remain the sole responsibility of the original accommodation provider, hotel, tour operator or charter company (the “Underlying Provider”).
The contractual relationship for the underlying travel service exists solely between the Seller (as original booking holder) and the Underlying Provider, and, following a successful transfer, between the Buyer and the Underlying Provider.
By creating a listing, the Seller represents, warrants and undertakes that:
3.1 The Seller is the legitimate and sole holder of the booking and has full legal authority to transfer it.
3.2 The Underlying Provider’s terms and conditions expressly permit (or do not prohibit) a name change, guest substitution or transfer of the booking.
3.3 The listing is accurate, complete, current and not misleading. The Seller shall not create fraudulent, counterfeit, duplicate, expired or invalid listings.
3.4 Immediately upon successful sale and confirmation of payment into escrow, the Seller shall:
Failure to complete the name change within the timeframe required by the Platform or the Underlying Provider constitutes a material breach and may result in cancellation of the transaction, forfeiture of funds, account suspension and liability for any losses incurred by the Buyer.
Sellers remain solely responsible for compliance with all applicable tax, reporting and legal obligations arising from the sale.
By purchasing a listing, the Buyer acknowledges and agrees that:
4.1 The booking is acquired on a secondary peer-to-peer marketplace and remains subject to the house rules, terms and conditions, cancellation policies and operational requirements of the Underlying Provider.
4.2 Prices on the Platform are set by Sellers and may differ from the original booking price. Traveloop does not guarantee that the secondary-market price is lower or higher than the original price.
4.3 Once the name change has been verified and the transfer completed, the booking is non-refundable by Traveloop except under the limited circumstances described in Section 6 (Money-Back Guarantee).
4.4 The Buyer is solely responsible for reviewing the Underlying Provider’s terms, checking visa/entry requirements, travel insurance and any other practical arrangements related to the stay or charter.
All payments on the Platform are processed through Stripe Connect with an integrated escrow mechanism.
5.1 When a Buyer completes a purchase, the full purchase price (including applicable Platform service fees) is collected by Stripe and held in escrow.
5.2 Funds remain in escrow until forty-eight (48) hours after the scheduled check-in / boarding time of the underlying booking.
5.3 Provided no valid dispute has been filed within the 48-hour window (see Section 6), the escrowed funds (less Platform service fees and any payment-processing fees) are automatically released to the Seller.
5.4 Platform service fees and Stripe payment-processing fees are clearly displayed to both parties before confirmation of the transaction. These fees are non-refundable except where a full refund is issued under the Money-Back Guarantee.
Traveloop never takes possession of funds outside the Stripe escrow system.
The Buyer may file a dispute within forty-eight (48) hours of the scheduled check-in / boarding time if:
If a dispute is upheld because the booking is invalid or entry is denied due to the Seller’s fault or misrepresentation, Traveloop will issue a full refund of the purchase price to the Buyer (including Platform service fees).
Upon filing of a valid dispute, payout to the Seller is automatically frozen pending investigation and resolution. Traveloop may request additional evidence from both parties.
6.4 Traveloop’s decision on disputes is final and binding, without prejudice to either party’s right to pursue claims before competent courts or the EU Online Dispute Resolution platform.
Cancellations initiated by the Underlying Provider for reasons unrelated to the Seller’s transfer (e.g., overbooking, force majeure, or the Underlying Provider’s own cancellation policy) fall outside the scope of the Money-Back Guarantee and remain governed by the Underlying Provider’s terms.
Users shall not:
Traveloop reserves the right, at its sole discretion and without prior notice, to:
in the event of actual or suspected breach of these Terms.
To the maximum extent permitted by applicable law (including mandatory EU consumer protection rules), Traveloop shall not be liable for:
arising out of or in connection with the use of the Platform or any transaction conducted thereon.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Greek or EU law.
You agree to indemnify, defend and hold harmless Traveloop, its directors, officers, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to:
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of Greece and applicable European Union law, without regard to conflict-of-law principles.
Subject to mandatory consumer-protection rules that may grant you the right to bring proceedings in your country of residence, the competent courts of Athens, Greece shall have exclusive jurisdiction over any disputes.
Consumers residing in the European Union may also use the European Commission’s Online Dispute Resolution (ODR) platform available at:
https://ec.europa.eu/consumers/odrTraveloop may amend these Terms from time to time. Material changes will be notified by email or by prominent notice on the Platform. Continued use of the Platform after the effective date of the amended Terms constitutes acceptance of the changes.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Traveloop concerning the Platform and supersede all prior agreements.
By using the Platform you confirm that you have read, understood and agree to be bound by these Terms of Service.